Shipping policy
Thank you for shopping with us! Below you’ll find details about our shipping rates and delivery expectations.
Shipping Rates
United States
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$5 Flat-Rate Shipping on all orders under $74.99
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FREE Standard Shipping on orders of $75.00 or more
Canada & United Kingdom
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$15 Economy Shipping (flat rate)
International customers are responsible for any customs duties, taxes, or import fees that may apply.
Processing & Delivery Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Please allow 7–11 business days for shipping and up to 30 days for bulk orders or DIY kits from the date your order is placed.
Delivery times may vary depending on destination and carrier delays. International economy shipping may take longer depending on customs processing.
Please note that during product launches, promotions, or holidays, processing and shipping times may be slightly extended.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us at support@rdfragrances.com within 7 days of delivery so we can assist you.